Keynote – Josh Linkner

Our keynote speaker, Josh Linkner, will inspire you to think and act differently about serving your clients, moving them beyond traditional delivery approaches and services to meet evolving consumer expectations. Josh will guide us as we converge our knowledge and behaviors to deepen client relationships. His keynote session will focus on:

  • How can organizations get started on their client transformation?

  • How can organizations begin the change management process?

  • In the course of transforming client experience, what do organizations need to know about evolving their talent?


Josh Linkner is a Creative Troublemaker. He passionately believes that all human beings have incredible creative capacity, and he is on a mission to unlock inventive thinking and creative problem solving to help leaders, individuals and communities soar.


He has been the founder and CEO of five tech companies, which sold for a combined value of over $200 million, and is the author of four books including the New York Times Bestsellers, Disciplined Dreaming and The Road to Reinvention. He has invested in and/or mentored over 100 startups and is the Founding Partner of Detroit Venture Partners.


Today, Josh serves as Chairman and co-founder of Platypus Labs, an innovation research, training and consulting firm. He has twice been named the Ernst & Young Entrepreneur of the Year and is the recipient of the United States Presidential Champion of Change Award.


Josh is also a passionate Detroiter, the father of four, a professional-level jazz guitarist and has a slightly odd obsession for greasy pizza.

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